For the last 5 years I’ve been managing projects with offshore production teams located mostly in eastern Europe. A PM must cope not only with every day difficulties and usual schedule problems in projects but focus on cultural and communication difficulties native to multicultural and multietnical teams. A PM’s job is about some 90% of communication and 10% technical knowledge, so the soft skills are the ultimate secret weapon you must have in your toolbox, especially if you are dealing with globally distributed project teams.